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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't open my gmail. [email protected] I forgot my

Customer Question

I can't open my gmail.***@******.***.
I forgot my gmail password, and can't get a new one.
I get a welcome page in Portuguese instead.How can you help me fix this?
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

I have checked***@******.*** and the current password ***** be reset by confirming your identity.

The easiest way to do that is to receive a verification code that can be sent to the associated phone number, which should be yours. For security reasons, I cannot see the full number. I only see that it ends in 22.

Do you still own that phone number and can you receive text messages there?