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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 19368
Experience:  Email expert with over 5 years experience
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I lost my user ID and password my email address is

Customer Question

I lost my user ID and password my email address is***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir***@******.*** is your user id i believe you are trying to access your msn email account am i correct?

Could you please click on this link https://blu182.mail.live.com and see if you can access your email account,if not let me know the message it shows

Sincerely,
John

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Expert:  John replied 1 year ago.

Sir checking to see whether you still need my help if so please let me know by answering the above questions so that I can help you better.

Sincerely,

John

Expert:  Josh replied 1 year ago.

Hi,

Iam going to give you steps to a private forum that is checked byOutlook/Hotmail moderators that can assist you in real time.

First you are going to need to create another email address with Hotmail.Please go to the following link to create that.
https://signup.live.com/signup.aspx

Once you create the new address do the following...

Goto the following link and click Participate and then click Ask a question on the menu at the top. A box will appear. In that box type what has happened.Remember to be very polite and give as much information as you can.

Here is the link to the forums: http://answers.microsoft.com/en-us/outlook_com/

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