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Trying to uninstall iobit malware fighter but get message

Customer Question
Customer: trying to uninstall iobit...
Customer: trying to uninstall iobit malware fighter but get message unins001.msg is missing
JA: Thanks. Can you give me any more details about your issue?
Customer: i already have webroot.tried revo uninstaller.that worked... I thoght,now I see the malware is there and revo does not list it to uninstall.I have windows 8.1 with start menu 8
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Email Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes but I have to be somewhere soon though
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 2 years ago.Category: Email
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Answered in 16 minutes by:
12/21/2015
Email technician: Josh, Computer Enthusiast replied 2 years ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,274
Experience: Email expert with over 5 years experience
Verified

Hi,

I can connect to your computer and remove any virus on it. I am sending you the offer for remote services (it can take 1-2 minutes to appear). Please accept the offer and I will provide you with the steps to connect.

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Josh
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,274
21,274 Satisfied Customers
Experience: Email expert with over 5 years experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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