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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I joined you early December to help me repair

Customer Question

I joined you early December to help me repair Incredimail.The way it was shown to me was NOT right-installing Flash did not work to fix the problem because Flash was blocked from installing in Incredimail. The person I conferred with to fix Incredimail - I would like to confer with him again because more problems have occurred.My name is ***** ***** email address is -***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Could you provide further details about your current issues with Incredimail, please?

May I set up a quick, secure remote session to check the issue for you?

Please reply back using the box below. Thank you.

Customer: replied 1 year ago.
The hard drive I spoke about is not installed at this moment because it is unusable ! Yes you can set up a remote session. Guenter