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Pete, Computer Expert
Category: Email
Satisfied Customers: 17675
Experience:  CISCO certified computer and networking expert
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Can't seem to get my new iphone setup with my hosted

Customer Question

Can't seem to get my new iphone setup with my hosted Exchange account for work email/calendar. Just keeps saying unable to verify account information, but all the info is correct.
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.

Hi David,

Please try the following:

1. Remove the existing account

2. Add as a new account again

3. When you get the 'unable to verify' message, press 'OK' and then SAVE it anyway.

4. Return to Mail Settings and open the account

5. Turn OFF "use SSL"

6. Press DONE.