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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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What does the message "Advanced Mail blocked" mean?

Customer Question

What does the message "Advanced Mail blocked" mean?
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Where do you see this message and is it preventing you from using your computer normally?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

Customer: replied 1 year ago.
Martin,
The second message I sent expanded on the first...."NO", it has not prevented me from using my computer. I simply am ignoring such messages.You may start a remote session.Thanks for your assistance. David Saul
Expert:  Martin replied 1 year ago.

Thank you. Please accept the remote support offer, then From your computer click the following link:

https://ngmt.screenconnect.com/?Session=2c1de620-56a5-44e6-ab01-c5b7524d38cf

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin

Expert:  Martin replied 1 year ago.

I haven't heard back from you - send me a message when you would like to continue