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Customer Question
My instant messages will not go through.
Submitted: 2 years ago.Category: Email
Ask Your Own Email Question
Answered in 1 minute by:
12/15/2015
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 38,957
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. When did this issue first occur?

What did the AOL techs try? What did they say?

Do you use the AIM program or do you use the aim.com website?

If you use AOL email also, is email currently working fine or not?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Email Question
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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