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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I'm having trouble getting in to my gmail account or goole

Customer Question

I'm having trouble getting in to my gmail account or goole
Submitted: 1 year ago.
Category: Email
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Do you need my phone number
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Do you know your email address and have you signed into the account from this computer before?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.


Customer: replied 1 year ago.
I know my email address but not the password
Expert:  Martin replied 1 year ago.

I can help you find that if you've signed into the account from the computer you're on now.

Would you like to try?

Customer: replied 1 year ago.
please call me at 1-***-***-****
Expert:  Martin replied 1 year ago.

I cannot take any calls at this time but I can help you with your problem via a remote support session - would you like that?

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