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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I upgraded to Windows 10 from windoes XP and now thunderbird

Customer Question

I upgraded to Windows 10 from windoes XP and now thunderbird has problems. On trying to send I get "problem with storing Send..."
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Are you still able to receive emails fine?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
Thunderbird is the email program. I have received messages OK
Expert:  Viet - Email Tech replied 1 year ago.

Thunderbird is the email program, but what is your email provider / type, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can I connect remotely to your computer, so that I can fix the issue directly on your computer together with you?

Please reply at the box below. Thank you,