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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I can not connect to my Outlook Email per

Customer Question

I can not connect to my Outlook Email per following...........Task 'bz Kraftwerks' reported error (0x8DE00005): 'There is an error synchronizing your mail account. Please verify your accout is configured correctly by first accessing your mail on the web. Erro: 3219. Server. An error occured in looking up the user's information in mserv.'
I do not have an email (MSN Hotmail) account per this Outlook address. How do I resolve this?
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.


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