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IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Cannot open mail on iPhone 6. Get an [email protected]..not

Customer Question

Cannot open mail on iPhone 6. Get an [email protected]..not responding
Submitted: 1 year ago.
Category: Email
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

It looks like you entered***@******.*** as an e-mail address, so that is why you get that error message. Please delete the account and start over. Make sure to enter your e-mail address and the correct password. The process is automatized, so you won't need to type IMAP/POP server settings.

Let me know if you were able to remove and re-add the account.

Expert:  IT Miro replied 1 year ago.

Here is how you can remove an e-mail account on your iPhone:

1. Go to the home screen and tap on Settings

2. There scroll down and tap on Mail, Contacts, Calendars

3. On the list of available e-mail accounts, tap on your e-mail account

4. To remove it, tap on the red Delete Account button located at the bottom

5. Confirm the removal

After that, tap on "Add Account" and select AOL. Follow the instructions and let me know the results.

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. If you do, let me know.

If you don't require further assistance, please take a moment to rate my assistance by clicking on the stars located in the upper right corner of the page.

IT Miro

Expert:  IT Miro replied 1 year ago.


Let me know if you were able to receive my messages.