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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 37846
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My daughter Joan Rhatigan Bulut cannot get into her account,

Customer Question

My daughter Joan Marie Rhatigan Bulut cannot get into her account, is there any way that you can send me her pass word so she can use aol? Its an emergency, Thank you
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Has she or have you tried to reset her aol email account password ***** the website below:

https://account.aol.com/account/password/start

Please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

At the AOL email website, you can click on the "Forgot password?" option to reset the password.

Here are the full instructions:

  1. Click on the website below:
    https://account.aol.com/account/password/start
  2. There, enter her AOL email address.
  3. Then enter the characters as shown on the page.
  4. Then click on Next, and follow the instructions there in order to reset her AOL email account password.

When you are available, please reply at the box below to continue troubleshooting. Thank you.