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Gary Jensen
Gary Jensen,
Category: Email
Satisfied Customers: 54
Experience:  Functional Systems Administrator at Hill Air Force Base, OO-ALC/309SMXG
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My google email account was blocked reasons. I cannot verify

Customer Question

My google email account***@******.*** was blocked for security reasons. I cannot verify my phone number because it is a landline and I cannot reacievw a text code needed to verify this account, I do not have a cell phone. How to do I unblocked this account.
Submitted: 1 year ago.
Category: Email
Expert:  Gary Jensen replied 1 year ago.

Hello, my name is ***** ***** I will be assisting you today. I don't know if you have tried this yet, but Google does have an account recovery form you can fill out. It is referenced in the following link:

I don't know if you have 2-step verification enabled, but there is some good information on how to get help in this type of situation.

The following link is also for account recovery. I expect you have already seen this, but here is the link:

Also, do you happen to have an alternate email address you provided in your account? They can send recovery information to that as well.

Let me know if this helps.