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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cant open outlook, the error msg says that it cant open

Customer Question

Hi, I cant open outlook, the error msg says that it cant open folders. After doing a trouble shoot on it it says that my CRM is incompatible and it said something first about Autodiscover (which I did a computer search for and came up with nothing)
H E L P ! ,)
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

Was there any change recently to your computer or email that may have caused this issue?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,