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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have been using sbcglobal email and suddenly I am unable

Customer Question

I have been using sbcglobal email for years and suddenly I am unable to send and receive emails. I have my sbcglobal email set up on Outlook. I have not made any changes to my account and today all of a sudden when I click on send/receive in outlook it pops up the box for me to enter my password ***** it will not accept the password ***** have used for years. Please HELP!!! I have been searching for other ways to access my email online and reading online suggestions for 3 hours. I AM EXTREMELY FRUSTRATED....PLEASE PLEASE PLEASE HELP ME!!!!!
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

Are you able to login via webmail? May i connect with you remotely to troubleshoot the issue directly? Thanks