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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36526
Experience:  Over 15 year experience in Email Systems and Programs
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I recently upgraded from Win. 7 to 10. I had to manually set

Customer Question

I recently upgraded from Win. 7 to 10. I had to manually set up my email account. I was using Live Mail in in Win 7 so set it up in 10. Only one problem occurred.
The problem is I lost all my contacts or address book! Any suggestions or help would be greatly received. Thank you for your help.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

To confirm, your contacts and addresses where in Windows Live Mail on windows 7 correct James?

If so, you need to use that program in Windows 10 and it should still be installed.

Go to the windows start logo bottom left, then choose All Programs, Windows Live Mail and it should all still be there.

You then continue using this program.

Let me know how you go please.