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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have Verizon Fios, internet, phone, and tv. One day last

Customer Question

I have Verizon Fios, internet, phone, and tv.
One day last week I woke up and went to my email account (*****@******.***) and all of the messages in my inbox had disappeared. I primarily use Outlook so I also went to Verizon to check my emails and they disappeared there as well.
Can you help me find my email messages of which there were approximately 800 messages. Please, Regards, Greg (xxx-xxx--xxxx)
Submitted: 1 year ago.
Category: Email
Expert:  Mr.Med replied 1 year ago.

Hello ad welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, please try this :

Go to Start -> Run and type outlook.exe /cleanviews.

and hit enter

That should fix the issue, Let me know the results please


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