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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I need to find out my Yahoo password

Customer Question

I need to find out my Yahoo password
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

I can help you find your Yahoo password ***** you've logged into your Yahoo account from a computer - do you have access to a computer?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

Customer: replied 1 year ago.
Expert:  Martin replied 1 year ago.

Thank you. Please accept the remote support offer, then From your computer click the following link:

https://ngmt.screenconnect.com/?Session=a7ad2afe-9ec3-4851-978f-526c0e90a049

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin

Customer: replied 1 year ago.
got new IPad 4th generation and can't get into anything like Netflix, Mail, etc
Expert:  Martin replied 1 year ago.

Your question came through to the email category in regards ***** ***** Yahoo account - I asked you before if you have access to a computer and you said yes. Would it be possible you go on your computer and contact me from there?