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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I cant get netzero uninstalled. i turn my computer on and

Customer Question

i cant get netzero uninstalled. i turn my computer on and there their logo is in my face. its simple, they cant help me. i cant connect because i have no phone service. thats what they require. i give them my credit card to charge me for the technical support and the auto voice tells me my card info is wrong. for two weeks its been hell. how do i get rid of them?
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Are you using Windows XP, Vista, 7 or 8?

May I set up a quick, secure remote session to check the issue now?

Please reply back using the Reply box below. Thank you.

Customer: replied 1 year ago.
thank you for your response. I guess so much for a free 7 day trial, whatever that was about! I have solved my question that I presented you 3 days ago. Please do not keep me on file as a continued customer. This relationship should end now. Thanks again.
Expert:  Bryan replied 1 year ago.

I'll close out this question for you now. Thanks,

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