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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I got a call from AOL to upgrade! No one seems to know about

Customer Question

Hi I got a call from AOL to upgrade! No one seems to know about it. Also I do not want AOL Desk TOp. Thanks
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

AOL wouldnt call you to upgrade, thats a variation on the old " This is microsoft calling scam".

I can help you uninstall and remove AOL desktop, but before we do that can you tell me if over the phone you gave them access to your computer, or any of your credit card or banking details? ( do not tell me any of those details, I just need to know if they asked for them and if you gave them any of those details when they called )

Thank you ,

Dustin S.