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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I upgraded from windows 7 to widows 10. However, windows 10

Customer Question

I upgraded from windows 7 to widows 10. However, windows 10 made a mess of my Windows Live Mail 2012. All my emails that were in my Deleted File, Junk File, Sent File ended up back in my Inbox, 221 in total. On top of that I cannot delete any of these emails although I can still send and receive new emails and my Contact Directory is still available and working. Can you assist?
Submitted: 1 year ago.
Category: Email
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
You care more about collecting a fee than you do about answering the questions.
Expert:  Jason Jones replied 1 year ago.

This is my job. My job is to fix your problem.

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