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Hello! My name is*****
Please tell me which e-mail provider you use.
Thanks for the information!
There could be several possible causes of the problem.
I first suggest you to access your GMail account using another web browser. For example, if you are using Google Chrome web browser, start Internet Explorer or another web browser and go to www.gmail.com
Sign in to your GMail account and check how it is working.
Let me know the results.
Sorry, I don't understand what you meant by that. Could you please clarify?
Do you still require assistance with this issue?
Let me know,IT Miro