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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 38401
Experience:  Over 15 year experience in Email Systems and Programs
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My sent gmail goes out under my gmail address but is

Customer Question

My sent gmail goes out under my gmail address but is received under my husband's gmail? How do I fix this?
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please how you use gmail? Directly via your internet browser of via an email program such as Outlook 2013?

Thank you

Customer: replied 1 year ago.
via google
Expert:  Richard replied 1 year ago.

Thank you

In gmail, click on the gear wheel in the top right then click on settings.

Click on Accounts and Import and there you will see send email as.

It will have your husbands email address there, remove this so only yours is listed and it should then send correctly.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Customer: replied 1 year ago.
I am in gmail on my MacAir and don't see a gear wheel in the upper right
Expert:  Richard replied 1 year ago.

It is there, in the top right corner of Gmail via your web browser (as you said this is how you access it)

Right underneath the circle.

Customer: replied 1 year ago.
I withdrew from my "free" trial. Too inexperienced to understand directions.
Expert:  Richard replied 1 year ago.

ok.... I was a bit confused why you left without a reply as I waited some time.

Its an easy fix, that my instructions listed out, if you want. I can do it for you... only takes a minute.

Please let me know.

Customer: replied 1 year ago.
Thanks Richard, but I have moved on...too busy with a dying mother to pursue this.
Expert:  Richard replied 1 year ago.

ok I am sorry to hear about that with your mother, I wish you and her all the best

I have marked this question to never close, so you can return back here at any time.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you