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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My 64bit Windows 7 64-bit computer crashed due to a damaged

Customer Question

My 64bit Windows 7 64-bit computer crashed due to a damaged hard disk. Luckily, I had installed Thunderbird on my backup notebook computer where it worked normally. However, when I reinstalled it on my repaired 64 bit computer, the SENT and DRAFTS folders have disappeared, even though I used the same account setup screens from the notebook.
The SENT and DRAFTS folders are important to my work. How can I get them back?
Ron Buck ***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

May i connect with you remotely to check the issue directly and fix it? Thanks