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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 37904
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have enrolled in yahoo email times I still unable to get

Customer Question

I have enrolled in yahoo email for 3 times I still unable to get in to email
This is my first time to enroll to email
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I do not have Mac I only have an iPhone
Expert:  Viet - Email Tech replied 1 year ago.

Do you mean you signed up for a new yahoo email address, but you cannot sign in your yahoo email address at the yahoo.com website? Or is it something else? Please reply at the box below. Thank you.

Customer: replied 1 year ago.
I have this I phone 6 all I want is to get an access to email mail but having difficulty
Expert:  Viet - Email Tech replied 1 year ago.

Was it working previously?

Do you remember your yahoo email password?

What is the error or message when you sign in your yahoo email address at the yahoo.com website?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
Always invalid password ***** user name
Expert:  Viet - Email Tech replied 1 year ago.

Have you tried anything else at the yahoo.com website? Please reply at the box below. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

Is this a new yahoo email address or was it working previously? Please reply at the box below. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

It looks like you are not there. When you are available, please reply back to continue. Or you can try the following fix if you have not tried yet:

Solution #1:

- Click on the website below:

https://edit.yahoo.com/forgotroot

, then there, click on Next. Then enter your yahoo email address in the Yahoo ID box, then click on Next, and continue to follow the instructions there in order to reset your yahoo email account password.

Solution #2:

- If needed, you can sign up for a new yahoo account at the website below:

https://edit.yahoo.com/registration

When you are available, please reply at the box below to continue troubleshooting. Thank you.