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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have windows live mail 2012 in a windows 8 application. I

Customer Question

I have windows live mail 2012 in a windows 8 application. I get my service thru Time Werner and all my settings have been checked and are correct.
When I click the send /receive box it keeps telling me to enter user name and password ***** will not accept new messages.
I send out e-mails and the go and are received but not on my computer.
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

When did you first start having this issue with Windows Live Mail?

May I connect remotely with you to check the issue now?

Please reply back using the Reply box below. Thank you.