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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Emails are downloading into Outlook but I cannot see them in

Customer Question

Emails are downloading into Outlook but I cannot see them in the Inbox
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

When did the problem start?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.


Customer: replied 1 year ago.
Last Sunday at 509pm
Customer: replied 1 year ago.
The problem is on a different laptop.
Expert:  Martin replied 1 year ago.

That's okay, if you want I can connect to the other laptop and fix it for you now - are you on a computer right now or another device like an iPad or iPhone?

Expert:  Martin replied 1 year ago.

See if you can go to from your laptop and log in then click on My Questions (on the top right) and click on your question so you can send me a reply from the laptop.