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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have been a very longtime NYTImes subscriber. I have been

Customer Question

I have been a very longtime NYTImes subscriber. I have been emailing significant stories to my family and friends who do not take the paper. Items that will enrich their understanding of various topics.
For the past month when I fill out the email box after selecting a story tossed, the BLUE SEND BOX does NOT appear at the bottom of the email box. I have called several times and no one can answer the question. Can You?
Submitted: 1 year ago.
Category: Email
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a Windows computer or a Mac?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
IMac
Expert:  Jess M. replied 1 year ago.

Thank you for writing back with that information. So is this problem happening in your Safari web browser? Or in your Mac Mail app?

Customer: replied 1 year ago.
No
Expert:  Jess M. replied 1 year ago.

Where is this problem happening?

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