Need Help With Email? Ask Your Email Questions Online
Hi, I'm Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it gets fixed. This is a question and answer session. Please do not hesitate to reply back to me at the box given below.
Please try to login into your webmail account first:
Click the link given here : https://mail.aol.com/
And try to login and let me know if it works or not.
I suggest you to reset your browser, Safari once as given under:
Start the Safari browser.
On the Apple menu bar, click Safari and then do the following:
Select Preferences: On the Extensions tab, look for any suspicious plug-ins. If you find any suspicious extension in the list, click Uninstall to remove it.
Select Reset Safari: In the Reset Safari window, to restore the default settings of Safari, check all the boxes and then click Reset.
You can please reset Safari on iPad as given under:
On the iPad tap on Settings then Safari on the left pane.
You will see on the right side listed:
* Clear History
* Clear Cookies
* Clear Cache
Tap on each one to clear all of the store information and bring back to factory stored browser.
I apologize for the inconvenience caused to you.
Let us work on this again quickly.
Emails are generally configured with IMAP or POP settings on the iPad device.
Could you please try to visit www.aol.com on any device like computer and then check then click Mail and try to login there.
Please let me know if you're able to login into your aol webmail account there or not.
If yes, please remove your AOL account from iPad and then re-add it again.
Turn off your computer.
Hold down ALT key and then start tapping F11(hitting UP and Down) while you restart your computer and follow on-screen instructions to restore it to factory settings.