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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot access my yahoo account

Customer Question

I cannot access my yahoo account
Submitted: 1 year ago.
Category: Email
Expert:  Michael Norman replied 1 year ago.

Hello. My name is, Mike. I'd like to try and assist you with your issue. Contacting Yahoo customer service can be a little tricky. I have provided instructions below that should help:

You can do this by going to the following link and following my instructions below:

https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_ML

For Topic 1 choose: "Password ***** sign in"
For Sub-Topic 2 choose: "Change password"
For Recommended Options 3 choose: "Email"

This will take you to a Yahoo customer service email contact form. Fill out all of the pertinent information and Yahoo will contact you to help resolve the issue.