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Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 2279
Experience:  Systems Administrator
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I have a used computeer that functions in french. I wish to

Customer Question

I have a used computeer that functions in french. I wish to change the program from french to english - my maternal language.
Submitted: 1 year ago.
Category: Email
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist. Can you tell me the brand and model number of the computer? It likely has a recovery partition that will allow you to do a fresh install of Windows and select your language preference in the process.

Customer: replied 1 year ago.
ciarateck MODEL NO ?
Expert:  Byron replied 1 year ago.

Thank you. I'm not at all familiar with that brand. Let me see if I can find another expert who is (preferably one who also speaks French). You'll receive an email notification when they respond.

Customer: replied 1 year ago.
Expert:  Cody replied 1 year ago.

Make sure you have a local admin account and password. Then do the below steps to reinstall Windows with your preferred English language.

While the system is booting (during POST), press F8 to load the recovery menu. Once the menu opens, select Repair Your Computer

Windows Recovery Solution will then load

On the next Window, press Next.

Select the User name and type the password ***** press OK

On the next Screen, select Reinstall Windows.

Confirm by pressing Yes

Expert:  Cody replied 1 year ago.

I can't take a phone call right now, but someone else may accept it.

I attached a manual that shows pictures on how to go through this process. It starts on page 12.

Expert:  Cody replied 1 year ago.

Do you need any additional help? If not, please don't forget to rate!

Expert:  Cody replied 1 year ago.

Are you still needing help?