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Pete, Computer Expert
Category: Email
Satisfied Customers: 17626
Experience:  CISCO certified computer and networking expert
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Please cancel my order that was purchased on 10/12/2015.

Customer Question

Please cancel my order that was purchased on 10/12/2015.
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.

Hi there,

From what website did you make your purchase, please?

Customer: replied 1 year ago.
www.McAfeeprotect Boston Ma
Customer: replied 1 year ago.
www.Mcafeeprotect Boston Ma
Expert:  Pete replied 1 year ago.

To cancel your McAfee order,

  1. Go to
  2. Click My Account.
  3. Log in using your email address and password. If you do not have a McAfee account, select New User? Register Now, follow the prompts to create your McAfee account, then click Log In.
  4. Mouse-over My Account and select Auto-Renewal Settings.
  5. Select Turn Off. If your Auto-Renewal is set to Off, you don't need to do anything.

If you need further assistance, you can contact McAfee at 1-***-***-****.

Customer: replied 1 year ago.
My computer is disable. I can not cancel my order. What can I do to cancel?
Customer: replied 1 year ago.
I'm so confused. I want order#90224360 and order id#15719642-270 cancel.
Expert:  Pete replied 1 year ago.

If your computer is disabled then you can use a different computer (at a friend's house or at a library), or you can call McAfee at 1-***-***-****.