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Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6226
Experience:  I have 7+ years of experience in fixing emails issues.
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It takes10 minutes email to come on line. I belong to

Customer Question

It takes10 minutes for my email to come on line. I belong to on my computer
Submitted: 1 year ago.
Category: Email
Expert:  Sandy replied 1 year ago.

Hi, I'm Sandy and I look forward to help you today with the best answer possible.

I'm sorry about the issue.

I will work with you until it is fixed. This is a question and answer session. Please keep on replying back to me at the box given below. I appreciate your patience.

What program do you use to check your emails? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

Customer: replied 1 year ago.
Others Hotmail outlook
Expert:  Sandy replied 1 year ago.

Could you please tell me about your computer operating system? Windows XP/Vista/7/8/10 or mac or other

Customer: replied 1 year ago.
Windows 10
Expert:  Sandy replied 1 year ago.

Are you using your browser like internet explorer and type or to login into your emails?


You're using email client like outlook or Windows Live Mail?

Expert:  Sandy replied 1 year ago.

I will help you over remote session now.

Click the link:

Scroll down on that page and and then Click “I agree” at the bottom.
then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.

Customer: replied 1 year ago.
Expert:  Sandy replied 1 year ago.

Please accept remote support offer and follow the steps.

Expert:  Sandy replied 1 year ago.

Please reply back to me. I will fix the issue now.

Expert:  Sandy replied 1 year ago.

Some hidden malware/spyware/adware could be causing this issue:

I suggest you to scan your computer using free version of Super anti-spyware software. This will remove all of the malwares, spywares and viruses from the computer.

Note: If you already have installed Anti-virus programs like Norton, mcafee, CA, kaspersky on the computer, still I suggest you to download and install Super anti-spyware as the Anti-virus program does not remove Malwares/adwares/spywares effectively.

You can download the free version using the link given below:

Please run quick scan to complete the scan in 10-15 minutes.

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