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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 37448
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have a pass and email address and I am told Skype to Skype

Customer Question

I have a pass and email address for Skype and I am told Skype to Skype calls are free but a few minutes ago it would not let me make a call saying that I have insufficient credit but they are telling me calls are free can you help me
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. If the person you are calling is not using Skype, then it is not free. Please see Skype calling rates at the website below:

https://secure.skype.com/en/calling-rates

https://support.skype.com/en/faq/FA1214/how-much-does-it-cost-to-call-mobiles-and-landlines-from-skype

- If the person you are calling is using Skype, then it is free. Please see more details at

http://www.skype.com/en/features/skype-to-skype-calls/

https://support.skype.com/en/faq/FA10917/can-i-call-people-in-other-countries-with-skype

https://support.skype.com/en/skype/windows-desktop/video/video-calling/

- You can tell your father to install Skype on his computer or tablet or smartphone, then you can call him for free.

Please reply at the box below. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

Basically, Skype calls are free only if both the people are using Skype. So in order to call for free, please tell your father to install the Skype program on his device, such as on his computer or tablet or smartphone, then you can call him for free (using his skype name) and vice verse.

When you are available, please only reply at the box below on this web page to continue. Thank you.

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