How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 38372
Experience:  Over 15 year experience in Email Systems and Programs
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

I can access my account and my husband's account on my

Customer Question

I can access my account and my husband's account on my laptop. However, I can't access either account on his desktop. I have used the same passwords to try to access the accounts on his desktop, but the computer gives me an error message: that either the sign in for gmail is incorrect or the password ***** ***** How cxan I fix this
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.

Hi there and welcome

Are you accessing Gmail via your web browser? And if so which one? Or via a program such as outlook 2010?

Thank you