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Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 16038
Experience:  10+ years of work experience.
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I need to download and print multiple files from aol email.

Customer Question

I need to download and print multiple files from aol email. I'm lost as to where to locate them so I can use A-Pdf. Or should I use skylark?
Submitted: 1 year ago.
Category: Email
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.
This will be easier to troubleshoot via a remote session, would that work with you?

Expert:  Cody replied 1 year ago.

If you're trying to save emails as a PDF file, I would use http://www.cutepdf.com

Customer: replied 1 year ago.
are you available now? Only just saw your response.
Customer: replied 1 year ago.
I'm trying to save multiple emails in a batch.
Expert:  Cody replied 1 year ago.

I don't know about saving them in a batch, you would need to print each one at a time with cutepdf

Customer: replied 1 year ago.
according to your tech support, it can be done...http://my.justanswer.com/question/guest/cb3a6645fc904bfab1cdd8eeacc2ee2b
Expert:  Cody replied 1 year ago.

Looks like that requires additional software to be installed, I'll open this up to see if anyone else is familiar with these programs.

Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
Sorry, please can i have a refund. I'll need to deal with this in another way. It's not worth $20+$33 to me to get this fixed!
Expert:  Jason Jones replied 1 year ago.

Hello,

I am sorry to hear that. I will send up the refund request now.

- Jason

Customer: replied 1 year ago.
Thank you - when will I receive it?
Expert:  Jason Jones replied 1 year ago.

I am not part of billing. I have no idea how quickly the refund will be sent. I already sent the request.

Customer: replied 1 year ago.
Ok, thanks anyway.
Expert:  Jason Jones replied 1 year ago.

Thank you

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