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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36555
Experience:  Over 15 year experience in Email Systems and Programs
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I am leaving on a trip to London in less than 24 hours and

Customer Question

I am leaving on a trip to London in less than 24 hours and want to get the information on my Tripit pro account. All I have to send is a photo copy of my reservation. I scanned it but can only send the email with a link to open it. How can I get this done in the next 15 minutes?? Help please. Thank you , Frank Weisberg
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there Frank and welcome

Which email program are you using?

Customer: replied 1 year ago.
I dont know
Expert:  Richard replied 1 year ago.

ok, I need to know this in order to tell you how to insert the photo correctly Frank.

It will be on your screen there.

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 1 year ago.
im on windows--if thats what you mean.
Expert:  Richard replied 1 year ago.

No, I need to know which email program you are using please

eg: outlook.com, gmail.com, yahoo.com

Customer: replied 1 year ago.
gmail.com
Customer: replied 1 year ago.
sorry it is Outlook
Expert:  Richard replied 1 year ago.

Thanks

What you have to do is click Insert and choose Picture Inline

Then select your picture and it is inserted into the actual email and not as a link

Let me know how you go please

Customer: replied 1 year ago.
Ive got to go--please cancel.
Expert:  Richard replied 1 year ago.

ok... after I give you the instructions....

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