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Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 2277
Experience:  Systems Administrator
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I am having problems logging into my email

Customer Question

I am having problems logging into my email ***@******.***,my passwords don,t work and your recovery asks me questions i can't answer
Submitted: 1 year ago.
Category: Email
Expert:  Cody replied 1 year ago.

Do you recognize this phone number if so, what is it? **********69

I can have a text sent to you and you provide me the code and I can then reset your password.

Customer: replied 1 year ago.
it is an old phone number that i no longer have
Customer: replied 1 year ago.
koodoo
Customer: replied 1 year ago.
i gave you my current phone number
Expert:  Cody replied 1 year ago.

It may be more difficult without that phone number.

Try signing in here https://accounts.google.com/ServiceLogin?service=mail&continue=https://mail.google.com/mail/#identifier

Then choose forgot my password.

Then choose I don't know. Then select different way right below continue. It will ask you some questions.

Customer: replied 1 year ago.
no help at all please refund my money,not satisfied at all
Expert:  Cody replied 1 year ago.

I can not simply just reset someone's Email password. We did not have a phone number attached to the account so the process is much harder to get it reset. Please contact***@******.*** for a refund.

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