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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6706
Experience:  Computer Software Support Specialist for more than 10 years
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Is there a "standard" problem with Bitdefender as the virus

Customer Question

Is there a "standard" problem with Bitdefender as the virus protector? When I print an email which I have received, I get more than a page of what seems yo be routing information which I don't want.
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Before I can assist you with this problem, please tell me the following:

  1. Are you using Windows XP, Vista, 7, 8, or 10?
  2. How do you access your email, are you using an email program like MS Outlook 2007, 2010 or 2013? Or are you using a web browser like Internet Explorer or Chrome?

Please let me know by replying to me here so that I can help you further. A rating is only required when we are finished.

Thank you.

Best regards,