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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 37475
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Having trouble viewing an email with my email account. Email

Customer Question

Having trouble viewing an email with my email account. Email is 25mgb
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does it affect only one email message?

Is there any error or message?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you

Customer: replied 1 year ago.
Have windows 8. Was for one email
Expert:  Viet - Email Tech replied 1 year ago.

Thank you for replying back. Is there any error or message? What kind of attachment file is it, such as PDF file, Word document, photo, etc.?

Can you test going to the yahoo.com email website in another browser program, like Google Chrome and check to see if it works there? You can download / install Google Chrome program at the website below:

http://www.chrome.com/

Please reply at the box below to continue troubleshooting. Thank you.

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