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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues with your Facebook account. If you are having trouble signing in to your Facebook account, you need to reset the password ***** the account so that you can regain access to it again.
Also, can I remotely access your computer so that I can directly fix your Facebook account issue and show you how to complete and secure your Facebook profile?
Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Thank you for your permission to do remote access. I will now send the formal additional service offer of remote access. Please accept it so that I can create our remote session. After accepting it, you will then receive the procedures to join me in the remote session.
Hi, how is it going? Have you seen the formal offer I sent you for remote access? Please let me know, I am still here to help.