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Ask Byron Your Own Question
Byron, PC Support Tech
Category: Email
Satisfied Customers: 2835
Experience:  CCNA, A+, MCSE 11 years at a large law firm.
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Ican not log on even as i have saved my password

Customer Question

ican not log on even as i have saved my password
Submitted: 2 years ago.
Category: Email
Expert:  Byron replied 2 years ago.

Hi. My name is***** you for your question and the opportunity to assist. Is there a phone number I can reach you at?

Expert:  Byron replied 2 years ago.

Would you like me to connect to your PC so I can help you directly?

If so,
Click the link below to start the connection download
Wait for the download to begin.
(may take several moments depending on connection speed)
Click Run/Open or Allow when asked.
When the program has loaded, a window will open giving you a 9 digit ID and a 4 or 6 digit password.
Please post those numbers in a Reply below using the same spacing.
I need them so I can connect to you.
You can then minimize the TeamViewer window (please do not close it).