How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6761
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

How do I install a new secure RR account while exiisting

Customer Question

How do I install a new secure RR account while exiisting accounts including TWC aol earthlink and rr and active administrative accounts hacked and copied by others still active and being created***@******.***,***@******.***,***@******.***. and nancy.mccrackenat
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your email issues. Where do you want to install this new RR account, in your computer's email program? Which email program are you using? MS Outlook 2007, 2010, 2013? Or Thunderbird?

Please let me know so that I can help you further.

Best regards,

Customer: replied 1 year ago.
Expert:  Jess M. replied 1 year ago.

Thank you for writing back. You posted a gmail account. Do you want to add the new RR account in your Gmail account?

Please let me know so that I can assist you further.

Also, do you want me to remotely access your computer so that I can fix this problem and secure your accounts while you watch?

Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.

Please let me know if you want this remote option.

Best regards,

Expert:  Jess M. replied 1 year ago.

I noticed that you posted a duplicate question. Please reply to me here. I am still here to assist you further.

Related Email Questions