How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 37650
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

I am very frustrated that my account seems to have been

Customer Question

I am very frustrated that my account seems to have been hacked. I recently loaded in Windows 10, has that any bearing? Why shoud I have to change my password ***** two months?
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.

Hi there and welcome

I am sorry to hear about the problem you have had. Windows 10 should not have had a bearing on this.

Can you tell me please, what exactly happens when you try to sign in?