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CompDoc
CompDoc, Information Systems Specialist
Category: Email
Satisfied Customers: 39
Experience:  I have used Microsoft outlook for over 20 years
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My email was hacked. Why 't I get any more emails at that

Customer Question

my email was hacked. Why don't I get any more emails at that address and should I even want to?
Submitted: 1 year ago.
Category: Email
Expert:  CompDoc replied 1 year ago.

The email is being forwarded to another email address. Most email accounts have a forwarding option. If you can get into the account then you can see. Here is where you look.

  1. Open the Gmail account that you want to forward from.
  2. At the top right, click the gear .
  3. Select Settings.
  4. Select the Forwarding and POP/IMAP tab.
  5. Click Add a forwarding address in the “Forwarding” section.
  6. Enter the email address you want to forward to.
  7. For your security, we'll send a verification email to that address. Open your other email account and find the confirmation message from the Gmail team. If you’re having trouble finding it, check your Spam folder.
  8. Click the verification link in that email.
  9. Back in your Gmail account, reload the page in your web browser - look for the reload icon .
  10. On the same Forwarding and POP/IMAP page in Settings, check that Forward a copy of incoming mail is selected and your email address is in the drop-down menu.
  11. In the second drop-down menu, choose what you want Gmail to do with your messages after they’re forwarded, such as keep Gmail’s copy in the Inbox (recommended) or archive Gmail’s copy.
  12. Click Save Changes at the bottom of the page.

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