Hi,I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
I will work with you until it is fixed.
Please reply back to me by clicking "Reply to Expert" and typeyour queries/result at the box given below.
A. I suggest you to please change your email account password *****
B. If you have a windows based computer(windows Vista/7/8/10), please follow this:
Some hidden malware/spyware/adware could be causing this issue:
I suggest you to scan your computer using free version of Super anti-spyware software. This will remove all of the malwares, spywares and viruses from the computer.
Note: If you already have installed Anti-virus programs like Norton, mcafee, CA, kaspersky on the computer, still I suggest you to download and install Super anti-spyware as the Anti-virus program does not remove Malwares/adwares/spywares effectively.
You can download the free version using the link given below:
Please run quick scan to complete the scan in 10-15 minutes.
And if you can take a second to rate my service, that would be greatly appreciated.