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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36863
Experience:  Over 15 year experience in Email Systems and Programs
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My windows 10 update stated it failed yesterday and

Customer Question

my windows 10 update stated it failed yesterday and overnight. now it states working on it for the past hour.
anything I can do?
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

This will have been too long for it to work on this so it has crashed.

Hold the power button until it powers off.

Then power on the computer and tell me if it then starts up correctly.

Let me know the results please.

Customer: replied 1 year ago.
I did it again but I'm pretty sure that isn't the solution. It's been "working on it again for 5 mins"
Expert:  Richard replied 1 year ago.

Give it another 10 minutes and let me know if anything has changed please.