How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36863
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

My windows 10 update stated it failed yesterday and

Customer Question

my windows 10 update stated it failed yesterday and overnight. now it states working on it for the past hour.
anything I can do?
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

This will have been too long for it to work on this so it has crashed.

Hold the power button until it powers off.

Then power on the computer and tell me if it then starts up correctly.

Let me know the results please.

Customer: replied 1 year ago.
I did it again but I'm pretty sure that isn't the solution. It's been "working on it again for 5 mins"
Expert:  Richard replied 1 year ago.

Give it another 10 minutes and let me know if anything has changed please.