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Ask Dan Your Own Question
Dan, Computer Support Specialist
Category: Email
Satisfied Customers: 1920
Experience:  25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified. Network Administrator.
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I'm transferring e-mail file from the Smartdisk Firelite to

Customer Question

I'm transferring e-mail file from the Smartdisk Firelite to my PCs. any way I can see how much longer, the blue light is still on, however, it's been over 5 hours. I know it's a big file, however!
Submitted: 1 year ago.
Category: Email
Expert:  Dan replied 1 year ago.

Hello and thank you for your question, I look forward to assisting you today. Do you by chance know how big the file was?

Customer: replied 1 year ago.
21.7 GB
Expert:  Dan replied 1 year ago.

Even with a file that size, the transfer should have completed by now. Have you checked the file transfer using Windows Explorer?

Expert:  Dan replied 1 year ago.

Open Windows Explorer and see if you can locate any files still being transferred please, the let me know.