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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am unable to access my yahoo mail account. Everything else

Customer Question

I am unable to access my yahoo mail account. Everything else works fine
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.
Hi,
I'm sorry about the issue. Is there any error or message when accessing your yahoo email account?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Customer: replied 2 years ago.
Please just cancel my card , please. I want to make an apt and go into a store. Thanks Please let me know it is cancelled
I truly appreciate your help. Thank again. Elizabeth
Expert:  Viet - Email Tech replied 2 years ago.
I'm sorry. Is there any issue? I can fix your email issue right now; we guarantee our service, so don't worry. Please reply at the box below. Thank you.
Customer: replied 2 years ago.
I would like to do an online support session
Expert:  Viet - Email Tech replied 2 years ago.
Thank you. Do you have windows xp, vista, or 7, or 8, or mac computer?
Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=8accaf9f-f253-4f08-ac46-5a907e267bc9
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet - Email Tech replied 2 years ago.
Please let me know if you still need help with this or not. Please reply at the box below; we guarantee our service. Thank you.