How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6699
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I'm having trouble with my hotmail emails,I've had 2

Customer Question

Hi I'm having trouble with my hotmail emails,I've had 2 accounts now 1 st one***@******.*** want let me retrieve password ***** it says I'm not giving enough info
The second account I've only opened in last couple of days,now won't let me send emails,it keeps telling me I'm blocked
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a computer with Windows XP, Vista, 7, 8 or 10 or a Mac?

Also, how do you send and receive emails in your Hotmail account? Are you using a web browser like Chrome, Internet Explorer or Safari? Or are you using an email program like MS Outlook 2010?

Please let me know so that I can help you further.

Best regards,

Related Email Questions